Arla Foods knows that you care how information about you is used and shared and it is careful to ensure that any such information that comes into its possession is properly looked after.
This Privacy Policy sets out the steps that we take to ensure that any information provided to us is kept secure and confidential and is used only for the purposes for which it is provided.
Personal Information
The only personal information that we will collect is the personal information that you provide to us when you register with us or when you communicate with us through our website. We will at any time, at your request, provide you with a copy of any personal information that we are holding about you.
Our website does not store or capture personal information automatically, but merely logs the user's Internet Protocol address which is automatically recognised by the Web server which then delivers web pages to your computer. If you are connected to the Internet you will have an Internet Protocol address which may look something like this: 197.188.58.9.
This website employs cookies for collecting technical information for statistical purposes of a non-personal nature, from which you cannot be identified and which is required for system administration. A cookie is a message given to a web browser by a web server. It is used f.ex. to identify a user's computer in order to register visit patterns on the website.
Arla uses automated systems, such as our support chatbot, to direct your inquiries to the relevant support team and resolve matters quickly. To do this, we collect your contact details and information about your inquiry. Your information is stored securely and only accessible by authorized personnel.
Purposes for which Personal Information may be used
Any personal information that you provide to us will only be used for the following purposes:
• To provide information, products or services to you as requested by you.
• To let you know about products and services from Arla Foods or the Arla Foods Group in which you may be interested or other marketing purposes.
• For internal review. To improve the content of the website.
• To customise the content and /or layout of the website for each individual user.
• To notify users about updates to the website.
• To compile and disclose statistics about our users and their preferences.
However, these statistics are anonymous and do not identify individual users.
Disclosure
We will not pass any of your personal information to any third party, other than members of the Arla Foods Group, without your consent, which shall be deemed to be given in the circumstances set out below unless you indicate otherwise.
Changes to our Privacy Policy
If we decide to change our Privacy Policy we will post the changes here. However, if we make material changes to the way we use your personal information we will ask for your consent before we do so.